Tech Support Tech - Help  as of 05/13/2008
Please click on the link to request more information.Include the best time of the day for a telephone interviewif you feel you are qualified for and interested in this position.

Position:     Tech Support Tech - Help Desk
Reference:    MAK00140
Location:     Dallas TX
Duration:     3 mo.

Skills:       Previous Helpdesk Support
              Knowledge of Microsoft Office Products
              SAP Support
              Lotus Notes
              VPN
              Remote Access
              A+


Scope:        Provides phone based technical support in activities
              associated with the identification, prioritization and
              resolution of reported problems. Activities include
              recognition, research, isolation, resolution, and follow-up.
              Performs general maintenance tasks and resolves less
              complex problems immediately, while more complex issues are
              identified to a higher level of support. May involve use of
              problem management databases and help desk system.


Please send your current resume in confidence to
              "Misty A King" <mking@eurosoft-inc.com>